Name:*
Company Name:*
What do we do well?
What do we do not so well?
Is there anything we could do better?
Would you like us to offer more fixed fee bundles? Yes Maybe No
Would you like us to offer discount programs? Yes Maybe No
How often would you like Account Management Reviews? Annually Half-Yearly Quarterly
How would you prefer maintenance work to be carried out? Onsite Remote Mixture of Both
Would you like educational snippets to be forwarded to users? Yes Maybe No
Is there anything you have heard about that you would like us to assist with or provide advice/education on?
Would you like the Support Desk to be more telephone or email bias? Telephone Email Mixture of Both
Are there any additional communication methods you would like us to use, e.g. WhatsApp?
We are currently building a Customer Hub. What would you like to see on there, e.g. Invoices (permissions protected), product information, How to guides?
Security:* (Write the figure 12 as a word in lowercase)
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